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Privacy Policy

For any clarification or additional information or to exercise rights in this area, please contact the DORISOL group through email info@dorisol.pt


"Personal data"

"Personal data" means information relating to an identified or identifiable natural person ( "data subject"); an identifiable an individual who can be identified, directly or indirectly, in particular by reference to an identifier. Personal identifiers are considered, for example, a name, an identification number, location data, identifiers electronically or to one or more factors specific physical, physiological, genetic, mental, economic, cultural or social identity of that individual.

"Processing of personal data"

"Processing" means any operation or set of operations performed upon personal data or about personal data sets, by automated or non-automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration the retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.


"Cookies" are small text files with information considered relevant to the devices used to access (computers, mobile phones or handheld mobile devices) carry through the web browser (browser) when an online site is visited by you or user.

Responsible for Treatment

DORISOL GROUP, headquartered in Rua da Casa Branca, 98, 9004-535 Funchal, Madeira, registered in Funchal, under the registration number and Corporation 511000103, referred to as DORISOL, is responsible for the online site (www.dorisol.com/pt), whereby Customers or users have remote access to services and DORISOL the products are presented, marketed or provided at any time, through the same.

Security measures

Taking into account the most advanced techniques, application costs and the nature, scope, context and purposes of the processing, as well as the risks, probability and variable gravity for Users or customers, the DORISOL and all entities its subcontractors that are applicable and appropriate technical measures to ensure organizational level of security appropriate to the risk.

For this purpose, they are adopted various security measures to protect personal data against their dissemination, loss, misuse, alteration, unauthorized treatment or access, and against all other unlawful forms of processing.

It is the sole responsibility of users or customers secrecy of the access codes, not sharing with third parties should also, in the particular case of computer applications used to access channels, keep and maintain access devices safely and follow safety practices devised by and / or operators manufacturers notably on installation and update the necessary security applications, including, among others, anti-virus applications.

Exercise of Rights of Holders of Personal Data

Users and DORISOL Clients can, as holders of personal data at any time, proceed to exercise their data protection rights and privacy, in particular the rights of access, rectification, deletion, portability, limitation or opposition to treatment , under the terms and limitations set out in the applicable standards.

Any request for data protection exercise of rights and privacy should be directed in writing by the respective holder for the DORISOL group, in accordance with the procedure and contact described below.

Complaints or suggestions and Incident Reporting

Users and Customers DORISOL have the right to file complaints, either by complaint registration in the Book of Complaints, either by complaint submission to regulatory authorities.

Users and DORISOL Clients can also proceed to the realization of suggestions through email.

Change Privacy Policy

In order to ensure that they update, development and continuous improvement, DORISOL may at any time make the changes that are appropriate or necessary considered in this Data Privacy and Protection Policy, being ensured its publication in different channels to ensure that they transparency and information to users and customers.

Express Consent and Acceptance

The available free, specific and informed of personal data by the respective holder implies knowledge and acceptance of the conditions of this policy, considering that because of using the channels or because providing your personal data, Users and Clients they are expressly authorize their treatment, according to the defined rules.

Contact - Data Protection

For the exercise of any type of data protection rights and privacy or any matter relating to the issues of data protection, privacy and information security, Users and DORISOL Clients can contact the group DORISOL through e-mail info@dorisol.pt describing the subject of the application and indicating an email address, telephone contact address or a mailing address to reply.